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PAYMENTS, SHIPPING,DELIVERY...

Legal notice

In compliance with Article 10 of Law 34/2002 of July 11, LSSI-CE of Information Services and Electronic Commerce, the following is the identification data of the company:

The company is trading under the name of: 

Love Curves Color and Craft (LCCC)
Owner: Yamy Morrell.
NIF:23923808J
Address: Poeta Vila y Blanco
Alicante, Spain.
03003
Phone:+34 628 925 852


Terms & Conditions
* Any sale is entered to by either @ Yamymorrell or the official store.
Love Curves Color and Craft are exempt from VAT according to Article 20. One. 8 b - Law 37/1992) ".


Payment and Personal Data
* Love Curves Color and Craft accepts payments by PayPal or credit card.
Payment by PayPal and credit card is processed securely and your personal information data maintained according to current EU legislation for protection of personal data.

* Bank Transfer: When you place an order, I will provide you with the necessary data to make a bank transfer. When I receive the bank's confirmation of receipt of your payment, I will immediately proceed and ship your order by the agreed shipping method.

* If payment is not made within 3 banking days after the date of the order, your order will be automatically cancelled.


  

Shipping
* All orders are shipped from Alicante, Spain by CORREOS
(for details, please visit www.correos.es).

* After receipt of payment, your order will be shipped from Monday till Thursday. Standard shipping takes approximately 3-5 days. If you need your order urgently, then please contact me directly to discuss other options.

* You will be provided with a tracking number, so that you can track your order and view the estimated delivery time.

* If you live in Spain, Alicante, there is the possibility of hand delivery at reduced shipping cost. Please contact me directly before making an order.

* If you live in Switzerland (cantons ZH, SZ, ZG, GR), there is the possibility of hand delivery at reduced shipping cost. Please contact me directly before making an order.

* Shipping to international destinations is subject to a separate quote and longer delivery time. Please contact me directly before making an order.

* For custom orders the shipping time may be extended depending on your specifications.

* Before I ship your package, I ensure it is in perfect condition. This will be documented by the picture of your order which I will send you before and after packaging it.

* If the package is lost in transit, any claim must be made within 30 days to CORREOS. When I receive a positive response from CORREOS, I can either refund your payment or send you a new product subject to the details of your order and the circumstances of its loss.

Shipping Costs
* Shipping costs depend on the weight of the order and your destination.


Changes and Returns.

* You have 14 banking days from the reception of the package to make your return. Personalized products are sold as is and are non-refundable.

* Any refundable amount will be refunded through the same payment method that you used, less the cost of shipping.

* You must return items in their original packaging. You will bear the full costs of returning any order.

* When you receive your order, please check the package to make sure the items are in perfect condition. If the package shows sign of damage or sign of being tampered with, then you must not accept the package.

* If you are not satisfied with your order or have any problems with it, please contact me and we will solve it.


Additional Important Information
* Custom-made items need longer production time. The estimated production time will be provided at the time of your order.

* All the articles that are displayed on the website are handmade and thus with natural variations.

* No assurance is given for any variation in colour or texture subject to display on your screen, monitor, computer, laptop or other device.

* All information is subject is to change without notice.

* All taxes, duties and customs charges are paid by the customer.

Privacy Policy
In accordance with Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD), the data provided by the User will be incorporated in an automated file, which will be processed exclusively for the purpose described.
 These will be collected through the corresponding mechanisms, which will only contain the fields necessary to provide the service required by the User.
 The personal data will be treated with the appropriate degree of protection, according to Royal Decree 994/1999 of June 11, taking the necessary security measures to prevent its alteration, loss, treatment or unauthorized access by third parties that can be used for different purposes for which they have been requested to the User.

COPYRIGHT 2017  YAMY MORRELL ART AND DESIGN ALL RIGHTS RESERVED